How to get set up in the Members’ Portal
Summary: Our Member’s Portal is a hub for CHC resources, educational events, networking opportunities, shared services, and more. Here's a how-to for getting set up! If you represent a CHC or an organization looking to build a CHC, you’re welcome to create a profile and browse the resources available.

 A hub for CHCs

Our Member’s Portal is a dynamic space for CHC resources, educational events, networking opportunities, shared services, and more.

If you represent a CHC or an organization looking to build a CHC, you’re welcome to create a profile and browse the resources available. If you're not already a member of BCACHC, our team will contact you to complete your membership payment and  connect you with more member services. If you have any questions about membership, send us a message.

Here are the steps to follow for setting up a profile for your CHC! If you'd like to download a PDF version of these steps, click here

 

Step 1: Visit BCACHC website

On bcachc.org, navigate to “Members Portal”

This image depicts the bcachc.org homescreen and an orange rectangle around the button in the top right corner, which leads to the Members Portal

 

Step 2: Create a member account

If you are a new member or an existing member setting up a profile for your CHC for the first time, select “Not a member? Register here.”

This image depicts the members' portal login page, with a rectangle around the words Register Here. Whether you are a new member or an existing member setting up a profile for your CHC for the first time, select “Not a member? Register here.”

Step 3: Fill out Primary Contact information

Fill in the name, role, and contact information of the Primary Contact for your CHC membership. This is the person who will be the main point of contact for BCACHC, but once your membership is set up, you are free to share the login info with anyone on your team, or invite your team members to set up personalized profiles at no extra cost. 

This image depicts the page for your Primary Contact information for the CHC

Step 4: Move to review stage

At the bottom of the form, click the button to proceed:

At the bottom of the form, click the button to proceed.

 

Step 5: Review your Membership Info

(no financial information is needed at this time)

On the following page, review your order and click “proceed” to go to checkout. A member of the BCACHC will follow up by email if there are any membership dues outstanding.

This image depicts the review page, where you can review your order and click “proceed”, which is outlined by an orange box, to go to checkout.

 

Step 6: Add contact information for invoicing and follow-up for financial inquiries

On the checkout page, fill in your CHC contact information. This will be the contact info used for follow up about processing membership payments.

This image depicts the checkout page, where add contact information field are depicted for CHC contact information. This will be the contact info used for follow up about processing membership payments.

 

 

Step 7: Finalize your registration!

Finally, click “Register” to complete your order!

This image depicts the orange Register button, the final step to complete your order.

 

 

Step 8: Check your email for login information

The Primary Contact for your CHC will receive an email with your CHC’s BCACHC login information (username and auto-generated password) shortly following submission. You can use this to log into your account and update your BCACHC password, and browse the members dashboard with access to resources and events.

This image depicts the email with login information sent to the Primary Contact for your CHC (username and auto-generated password).

 

Forgot your password?

In the future, should you forget your password, you can navigate back to the Members' Portal login page and click “Forgot your password?”, enter your account email address, and receive a reset link in your email. If you can’t remember your username or login email, just send a message to board@bcachc.org and we will send you the information you need to reset your password.

This image depicts the Members' login page with an orange square around the

 

That's it! If you need any assistance in navigating these steps, just send us a message and we will walk you through it by phone or videochat.

 

Don't forget!

There are lots of great ways to engage with BCACHC, and you don’t need to be a member to get started! Contact us to join our Slack community and add your voice to the CHC conversation! Follow us on social media and subscribe to our newsletter for the latest information about the services we provide to existing and aspiring Community Health Centres (CHCs).